Yesterday I was in need to have a Skype chat with a person and I am kind of new to the video chatting thing and also new to Skype.
So I went ahead and downloaded Skype on my mobile phone and tried to create an account. The options were to use an existing account, or use my mobile number, or create a new account.
I was previously thinking to create an Outlook.com account anyways to try out the new Microsoft backed email, so I decided to create a new Outlook.com account.
I created the new account, logged in using that account in Skype and successfully completed the Skype call. I must say that the Skype video call quality was quite good except for a little lag at the beginning.
After the Skype call, I decided to download the Microsoft Outlook app on my Android phone. I downloaded, logged in, but didn't have much time to test anything in it. I thought to leave it as it is and then come back to it today.
Today, the Outlook app automatically logged me out and asked me to sign in again. But, the account just won't let me in using my password. This was something that has happened to me for the very first time. No other service or product has just forgotten my password. So, I went to the app's "Forgot Password" option.
The "Forgot Password" link first asked me to input a different email address to get a security code. Which I did and got the security code. Then, the app tells to open a link in a browser to reset the password. The link opens a page that asks for a variety of things, like name, birth date, Skype details, etc. I inputted all details that I positively knew.
"Your information is not sufficient" -- This was the horrid message spewed back by Microsoft. Microsoft has made a point to not allow me to get back into my account. So now, I do not know what will happen with my Outlook account or my Skype account. Will the account be kept in cold storage? Will my account be used by fraudulent people or bots?
I have just one advice to all: Please STAY AWAY from Microsoft products.
So I went ahead and downloaded Skype on my mobile phone and tried to create an account. The options were to use an existing account, or use my mobile number, or create a new account.
I was previously thinking to create an Outlook.com account anyways to try out the new Microsoft backed email, so I decided to create a new Outlook.com account.
I created the new account, logged in using that account in Skype and successfully completed the Skype call. I must say that the Skype video call quality was quite good except for a little lag at the beginning.
After the Skype call, I decided to download the Microsoft Outlook app on my Android phone. I downloaded, logged in, but didn't have much time to test anything in it. I thought to leave it as it is and then come back to it today.
Today, the Outlook app automatically logged me out and asked me to sign in again. But, the account just won't let me in using my password. This was something that has happened to me for the very first time. No other service or product has just forgotten my password. So, I went to the app's "Forgot Password" option.
The "Forgot Password" link first asked me to input a different email address to get a security code. Which I did and got the security code. Then, the app tells to open a link in a browser to reset the password. The link opens a page that asks for a variety of things, like name, birth date, Skype details, etc. I inputted all details that I positively knew.
"Your information is not sufficient" -- This was the horrid message spewed back by Microsoft. Microsoft has made a point to not allow me to get back into my account. So now, I do not know what will happen with my Outlook account or my Skype account. Will the account be kept in cold storage? Will my account be used by fraudulent people or bots?
I have just one advice to all: Please STAY AWAY from Microsoft products.
